Scope of Practice

I am licensed professional and held to the highest standards of the ANTA (Australian Natural Therapists Association). I do not diagnose or prescribe for medical conditions nor am I allowed to provide treatment for a specific condition without a doctor’s supervision. I am required to refer you for diagnosis and to follow recommendations of your physician.

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Confidentiality

The discussion between the massage therapist and the client is confidential. 
I am happy to listen to your conversation and share my professional expertise. I prefer to not discuss topics of a political, private or sexual nature.

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Informed Consent

The massage therapist should spend time to explain the treatment and request consent to perform the treatment.

Informed consent requires that the client have sufficient information to determine if they want to receive a particular massage or therapy. Consent to massage therapy should be obtained from the client before the therapist commences massage.

 

Zero-Tolerance Policy

Inappropriate requests, touching, behavior or conversation will result in immediate termination of your treatment and a refusal of all future treatments.

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Late Arrival Policy

If late arrival is inevitable, your service(s) may be shortened in order to not inconvenience other clients. 

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Cancellation Policy 

Once an appointment is booked you will be notified via confirmation text and also a reminder text one day before your appointment. If you are unable to show up, please contact me ASAP. A 50% late cancellation fee might be charged if you fail to give adequate notification.

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No Show Policy

A 50% 'No Show' fee will be charged if you fail to give adequate notification.

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Gift Voucher Policy

All gift certificates are NON-REFUNDABLE and NON-REDEEMABLE.

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